Returns Policy
WHAT can be returned?
Please choose carefully when purchasing a product as we don’t return items if you have changed your mind or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
If you have made a wrong selection, please contact us.
WHEN do items need to be returned?
30 days from the date of purchase
WHERE do items need to be returned?
Please contact us at sales@hampdon.com.au to approve your return.
Once approved please use the online return portal to lodge your return.
https://return.auspost.com.au/HAMPDON
Also please download the return form and complete and include it in the return parcel.
https://www.hampdon.com.au/assets/files/Hampdon%20Return%20Form(1).pdf
Or use your own courier and return the item to the below address.
Return item to:
Hampdon
20 Milly Court
Malaga, Western Australia 6090
SHIPPING for returns?
Hampdon will pay return freight if the item is faulty.
CREDIT for returns?
Once an item is returned please allow up to 14days for the return claim to be processed and refund granted.
For Afterpay / Zip Pay orders, a 6% restocking fee will apply.
Special order items will incur a 20% restocking fee
Products that are returned without the original packaging or in as new condition will incur a 30% restocking fee
